The Quality Assurance Office (QAO) of the University of the Philippines Open University (UPOU) successfully concluded its two-day strategic planning session held on 22-23 April 2025 at the UPOU Oblation Hall. The activity brought together members of the Quality Assurance Committee and QA staff to reflect on past efforts, realign priorities, and map out strategic directions for UPOU’s quality assurance initiatives moving forward.
Specifically, the following individuals participated in the session:
- Asst. Prof. Ria Valerie D. Cabanes (QAO Director)
- Asst. Prof. Mari Anjeli L. Crisanto (PDA for QAO)
- Asst. Prof. Joel L. De Castro (PDA for Information Systems Development; FEd QA Officer)
- Ms. Yasele Irene Angela M. Yambao (OC QA Officer)
- Ms. Percia V. Secreto (OVCAA QA Officer)
- Mr. Michael P. Lagaya (OVCFA QA Officer)
- Asst. Prof. Emely M. Amoloza (FICS QA Officer)
- Asst. Prof. Tricia C. Ascan (FMDS QA Officer)
- Ms. Maelyn V. Pisueña (QAO University Research Associate)
- Mr. Michael John C. Gomez (Quality Data Management Staff Member)
- Ms. Loren P. Sta. Ana (OC QA Staff Member)
- Mr. Richmond C. Racuya (OVCAA QA Staff Member)
- Mr. John Lester V. Sapon (OVCFA QA Staff Member)
- Ms. Maria Paula T. Bautista (FICS QA Staff Member)
- Ms. Dina Mae N. Rejano (FMDS QA Staff Member)
- Ms. Anne Pauline D. Del Rosario (FMDS QA Staff Member)
The planning session focused on enhancing QAO’s strategic direction in support of the university’s vision, mission, and goals (VMGs), aligned with UPOU’s thrust to be the Transformative University of the Future. Discussions centered on strengthening both internal and external quality assurance processes—encompassing academic and administrative operations, as well as data collection and management systems, among other key areas.
Participants engaged in discussions and reporting activities focused on QA strategic goals and planning during the two-day QA Strategic Planning Session. (Photos by Maelyn Pisueña.)
Over the course of the two days, participants engaged in a comprehensive review of the office’s performance, conducted SWOT analyses, and collaborated through team workshops to formulate actionable strategies. The session also served as a venue for gathering feedback on the centralized institutional system currently under development, which will play a crucial role in enhancing QAO’s data collection and management functions.
This strategic planning session marks a significant step in QAO’s proactive efforts to institutionalize quality assurance across all levels of UPOU operations. It reflects a strong commitment to embedding and sustaining quality as a shared responsibility—ensuring a culture of holistic and continuous improvement, with the support and engagement of all university stakeholders.
Over the course of the two days, participants engaged in a comprehensive review of the office’s performance, conducted SWOT analyses, and collaborated through team workshops to formulate actionable strategies. The session also served as a venue for gathering feedback on the centralized institutional system currently under development, which will play a crucial role in enhancing QAO’s data collection and management functions.
This strategic planning session marks a significant step in QAO’s proactive efforts to institutionalize quality assurance across all levels of UPOU operations. It reflects a strong commitment to embedding and sustaining quality as a shared responsibility—ensuring a culture of holistic and continuous improvement, with the support and engagement of all university stakeholders.
Written by Maelyn Pisueña ♦ Edited by Ria Valerie Cabanes ♦ Contributed by UPOU QA Office
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